We have now integrated support chat into our customer portal. Please login or register for a new account and use the Chat menu item. Thank you, Ektron Support Team
EKTRON POLICY FOR INFORMATION COLLECTIONAND USE
Thank you for visiting the Ektron Customer Portal at the URL: https://portal.ektron.com (“Site”). The following terms detail certain policies at Ektron governing use of personally identifiable information about users of this Site and users of Ektron services and/or software that is available for download on this Site.
When you register to use the Ektron Customer Portal, you acknowledge that any of the materials or information accessed by you on this Site shall not be re-distributed, published or transferred to any third party that does not have in place a current, paid in full Maintenance Agreement or current, paid in full Partner Agreement with Ektron Inc.
Ektron requires you to complete a registration form to access the Site, to use some services and to download software. With respect to some of these activities, Ektron may collect personally identifiable information such as your name, e-mail address, phone number, and other contact information that you voluntarily transmit with your on-line and in-person communications to Ektron and personally identifiable information that you may include in your forum postings.
In the event you use a forum on the Ektron Customer Portal, you should be aware that any personally identifiable information you submit there may be read, collected, or used by other users of these forums. Ektron is not responsible for the personally identifiable information you may choose to submit when participating in these forums.
The Ektron Site uses “cookies”, which are text files placed on your computer, to collect web analytics information to help Ektron analyze how users make use of the Site. The information generated by the cookie about your use of the website will be used for evaluating your use of the website and compiling reports on website activity.
Please accept the above Ektron Policy for Information Collection and Use by checking the Acceptance Box.